Shipping policy
We Care About Your Order!
Once You Place An Order, We'll Send You An Order Confirmation Email. An Order Status Update Will Follow Once Your Order Has Been Processed. Likewise, Our Customer Service Email Team Is Available To Assist You!
Where Can We Shipping to?
Now we only can shipping within European Union and to United Kingdom and North Ireland.
When will you ship my order after I order it?
Before your order is shipped, Dreammap has to process your order and put all your items through its strict quality control tests. We also need some time to process your photos from an email and make them into stickers.
Because of this, Total Delivery Time is different from shipping time alone.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: All normal product will need 5-14 business days to process.
Shipping Time: Delivery generally takes 3-10 business days, but this is depending on your region.
Standard Shipping takes approximately 7-10 business days for delivery. Shipping cost depends on your location and you will see detailed information during the checkout process.
Please note: Orders are not shipped on the weekend and delivery times do not include weekends, holidays or order/product handling times. For urgent orders that If you need to receive at the appointed time, please contact us through dreammapcz@gmail.com
How is Sales Tax Applied?
Sales tax is included in the prices shown for EU residents. For British and Ireland residents additional taxes may apply on delivery.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
Please be aware that all international orders may be subject to additional duties, brokerage or custom fees upon delivery. These fees are calculated by customs officials and cannot be estimated prior to shipping. Delays in customs are possible with every international order, which may affect delivery arrival times. Dreammap has no control over customs fees or delays. You may contact your local customs office to determine customs costs.